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Discussion Starter #1 (Edited)
Is retromodern still a vendor here?

Company- Retro Modern (RM)
Part- Climate Control Knobs
Personal experience- leaning towards negative
Part satisfaction- not as advertised
Customer service- none so far
Website- http://retromodernusa.com/?product=simplicity-oil-cap

Ordered a RM oil cap from them. I was super stoked and excited but the item didn't arrived as described. The top of the cap is polished instead of the brushed aluminum finish. If I knew then I wouldn't have bought. I emailed but no reply for 2 days. Please see pic.

 

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No reason you can't give it a brushed finish yourself. It's a bit more work that you shouldn't have had to do, but it would solve the problem
 

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Super Moderator
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The link you provided to retro modern states that there are three styles available. Did you specify brushed?
 

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I wouldn't worry about this - just take some scotchbrite to it and give it a brushed finish yourself. If you ordered a polished finish and got brushed instead, that would be different. Not saying that it's ok to receive an item different than what you ordered, but your case shouldn't be a big deal.
 

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Hardparker Extraordinaire
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Only had good experience with RM...curious to see OP order sheet if option of brushed was selected or in notes somewhere....their new website is a little clunky
 
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